IT Service Desk Engineer

We’re excited to announce that we’re recruiting for an Service Desk Engineer to join our team in Carnforth!

We are seeking a motivated individual who is dedicated to promoting customer-driven support in alignment with our strategic outlook and who is passionate about advancing incident triage and service delivery.

In exchange, we offer a competitive salary, 25 days of annual leave along with additional closure days during Christmas and Easter, opportunities for ongoing professional development,, and a comprehensive package of work-life balance policies designed to support families.

You will be joining our dynamic Service Desk team, serving as the initial point of contact for IT support. You will oversee a variety of exciting projects and IT services within a range of end-customer environments. This position is situated at Tech Hub’s offices in Carnforth and adheres to the organisation’s agile working policy.

Ideally, you possess a diverse range of IT knowledge and have previous experience in customer-facing roles, allowing you to blend your IT and problem-solving skills with a strong customer-centric approach. Your primary goal will be to ensure exceptional service for all our customers.