Tech Hub (North West) Ltd. – Terms and Conditions for Hire
Prices quoted exclusive of VAT unless otherwise stated. Hire periods commence on the first
day specified on the hirers order until the day equipment is returned to Tech Hub. Hirers will be
responsible for the cost of repair or replacement of goods returned damaged or lost, whilst on
hire and will be required to ensure the security of goods whilst in their possession. We require
the right to change any specification stated. Tech Hub accept no responsibility for personal
injury during the entire hire period and we recommend that our instructions for installation and
dismantling are adhered to and all necessary safety precautions are employed. Credit/debit
card details and/or a deposit may be required to cover any damage, loss or late return of hired
Please note: Conditions 9, 11 and 12 of the Conditions of Sale shall form part of these
Conditions of Hire and shall be interpreted in the context of the hire of rather than the sale of
goods (and/or services).
In these Conditions of Hire:
“Conditions” means the conditions set out in these Conditions of Hire and (unless the context
requires otherwise) includes any special terms and conditions as may be agreed in writing
between the Hirer and the Company from time to time.
“Contract” means the contract for the hire of Goods or the supply of services which shall
incorporate these Conditions.
“Delivery Address” means the address stated on the order or as otherwise advised to the
Company by the Hirer in writing.
“Deposit” means an amount separate from the Price which the Company may require to be
deposited with the Company as required until the Goods are satisfactorily returned to the
Company in accordance with condition 11.
“Goods” means the goods or services referred to in an order placed by the Hirer and where the
context requires means part only of such order.
”Hirer” shall mean the person or company who hires the Goods from the Company and in
doing so agrees to the Conditions.
”Price” means the cost of the hire of the goods and/or supply of services agreed upon at the
time of quotation.
1. Acceptance of agreement
In placing an order, the Hirer agrees to these Conditions which may (but need not) be signed
on behalf of the Hirer.
A copy of these Conditions will be supplied with the Goods, and the Hirer shall ensure that any
person(s) using or operating the Goods must be aware of and comply with these Conditions
Tech Hub Hire Agreement June 2016 Page 1 of 4
and any other instructions communicated to the Hirer by the Company. The Hirer accepts
responsibility and is liable for the actions of such person(s) as though such persons were the
2. The Hire Period
The minimum hire period for any Goods shall be 1 day. The hire period shall commence on
and include the day the Goods are received by the Hirer and end the day the Goods are
received back by the Company. Extended hire will be charged at the daily rate, unless
otherwise agreed in writing between the parties. Once an order has been accepted by the
Company, the Price and/or hire period may not be changed unless agreed by the Company.
3. The Deposit and Delivery of the Goods
On receipt of any applicable Deposit and/or credit or debit card details, the Company shall
arrange for delivery of the Goods by courier for the next working day by 6pm (or on such other
date as may otherwise have been agreed between the parties). It is recommended that the
hirer request delivery at least one day prior to the event for which the Goods are required to
allow for any unforeseen delivery problems such as courier failure. The Company will not
charge for this extra day when requested. When a Hirer chooses delivery by carrier the
Company can not guarantee the delivery time or date.
4. Checking the Goods
It is a condition of the Contract that the Hirer checks the Goods immediately on receipt for
obvious damage of the packaging. The Hirer shall not sign any carrier delivery receipt or
similar for Goods received in good condition if they are not. All Goods must also be checked
on receipt and any damage, faults, shortages or discrepancies must be advised to the
Company within 12 hours of receipt of the Goods. Signing a carrier note ‘unchecked’ does not
absolve the Hirer from this condition.
5. Use and Return of Goods
All Goods must be used in accordance with the Company’s instruction and recommendations.
At the end of the hire period, Goods will be collected by the Company’s courier. The courier will
collect on a specified day as advised to the Hirer by the Company between 9pm and 5.30pm.
All Goods hired must be in the original packaging and clearly labelled ‘Tech Hub’.
Failure to adequately package the Goods may incur extra costs.
Please note that Goods left at venues are at risk of loss, and any loss or damage of the Goods
during the hire period shall be the responsibility of the Hirer.
Please note: Goods not returned will be charged at the full list price. Charges will be made for
the late return of the whole or any part of the Goods and/or damage to the whole or any part of
the Goods (damage shall include but not be limited to physical and/or superficial damage,
missing parts and/or missing or damaged original packaging) up to a maximum of the full list
price of the Goods in question. Goods returned with missing parts may be charged as an
extension of the hire period of the whole of the Goods until the return of such missing parts or
else charged at the full list price for the whole of the Goods. All charges may be deducted from
the Deposit or else charged to the credit/debit card.
6. Notification of Extension of Hire
The Hirer is responsible for notifying the Company of a proposed hire period extension. Such
extension must be agreed by the Company.
Either party can terminate the Contract by giving a minimum of two (2) weeks notice prior to
the first day of the agreed hire period. Failure to give two (2) weeks notice will result in a 50%
charge of the total Price. The Company may terminate the Contract and the Hirer agrees to
immediately return the Goods if:
There is any breach of contract;
the Company reasonably believes the Goods to be in jeopardy; or
the Hirer is unable to pay the Price or the Deposit.
8. Faulty Goods
In accordance with condition 4, any damage, faults, shortages or discrepancies must be
advised to the Company within 12 hours of receipt of the Goods. Should the Goods be found to
be defective when in use, the Hirer must notify the Company immediately.
Should the Hirer fail to comply with this condition, (e.g. if the Hirer notifies the Company after
the event) then the Hirer may be charged for any damage. The Hirer must not attempt to
repair Goods unless specifically authorised by the Company.
The Goods remain the Hirers responsibility and must be treated responsibly, for example:
1. Correct storage at normal operating temperatures;
2. Correct handling. Avoid dropping, jamming or shock actions; and
3. Defend it against adverse moisture, heat, dust and vibration.
Any damage arising from these will be charged for.
Should any goods supplied prove to be faulty a technical support person shall discuss the
matter with the Hirer on the telephone and guide the Hirer in getting the Goods up and running.
If the fault is deemed to have been caused by the Hirer, a full charge shall be made.
9. Payment Terms
Payments shall be made by the Hirer within fourteen (14) days of the date of the invoice and
condition 5 of the Conditions of Sale shall apply. Payments do not include installation or
dismantling of the Goods unless stated on the invoice.
10. Responsibilities of the Hirer
The Hirer shall not to sell the Goods on.
The Hirer shall use the Goods in accordance with the manufacturer’s instructions.
The Hirer shall refrain from adding stickers, changing the Goods or modifying it in any way.
The Hirer shall be responsible for the well being of the Goods and assume the entire risk of
damage or loss to Goods or any part thereof.
The Hirer will insure themselves or be personally liable for any damage or Goods replacement.
The Hirer agrees to indemnify the Company against any liability, actions, claims, damages,
cost and demands suffered or incurred by the Company as a result of any third party claim(s)
arising from the use of the Goods.
The Hirer shall immediately return the Goods upon termination of the Contract.
11. Damage or Loss Deposit
A hire invoice may show a refundable damage or loss Deposit. This will be set-off against the
Price or else refunded after the hire period has expired and the Goods have been satisfactorily
returned to the Company. The Deposit does not represent the full replacement cost which
could be charged. Alternatively, the Hirer’s credit/debit card may be charged where so
applicable without further notice.
12. Responsibilities of Tech Hub.
The Company shall endeavour to meet any agreement made with the Hirer.
If a fault occurs with any Goods the Company shall repair the Goods or replace the relevant
unit without delivery cost at the earliest possible occasion.
The Company shall not be responsible for delays, delivery failures or damage
caused by accidents, strikes, transport failures or adverse weather conditions